Please follow these instructions to indicate a claim has been Corrected
First Step: Indicating the claim is a corrected claim
Go to Admin
Go to Payers
Select Payer and Hit Edit Button
Go to Printing Options tab
Go down to box 22 and click on the box
*Uncheck the box " No Override"
*make sure 7 (Replacement of prior claim) is selected under Text dropdown
* Override Current Text from Where to put text dropdown
*Save and Save Printing options screen also
Second Step: Adding Reference number for Corrected claim
(If you do not need to add in a reference number, proceed to step 3)
Go to Patients Rolodex
Select the patient - Open
Select Case Tab
Place the Original reference number into box 22 and Save
Step 3: Rebilling the Claim
Go to Patients file, Ledger Tab
Select payer level for Rebill, Next
Select Charges that need to be rebilled, Next
(You can select multiple dates by clicking on first charge and dragging it down to last charge and let go or hold down the CTRL button while selecting dates)
Your claim will appear, check View box and select View Claims button to see info added to claim
7 and Original Reference Number will appear on HCFA. Once confirmed X out of screen
Uncheck View Box and select Next to generate Claim
Step 4: Removing number 7 indicator so, HCFA generates normal again.
*Go to patients file, Case tab, Edit, Delete Reference number and Save.
*Go to Admin, Payers, Select Payer, Edit, Printing options tab, Go to box 22, Click on R box, Check box that states "No Override" Save and Save Printing Options also.