Cannot Add a Document to a Patient File

 If you cannot add a document to a patient file, it is generally due to the following:

Does this patient have a case created?

If there is not a case created for the patient, you cannot upload and save data

Please add a Case to this patient and try again

Here is a link to a training video on Adding a Document in a Patient File


If after you have created a case and you still are having trouble adding a document to the patient, please contact support for assistance

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk