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How To Set Up/Access VitaLogics On Cloud FOR ANDROID TABLETS

If a Cloud customer has an Android Tablet and they cannot logon, please Uninstall Citrix from the android tablet and follow appropriate steps below:

 

TO INSTALL CITRIX ON ANDROID TABLETS

1) Go to Google Play or App Store and download Citrix Receiver for Android

https://play.google.com/store/apps/details?id=com.citrix.Receiver&hl=en

2) Once Citirx Receiver for Android is installed on tablet, you click oadd acct on the Citrix Receiver

3) Now you will enter the URL that you were given from VitaLogics                  

example: http://eastern7.coactioncloud.com

android1.png  android2.png

4) Enter a description like ex: eastern7.coactioncloud.com - Click on ADD. You will see account added

android3.png android4.png

5) Click Install to access your application - Click CONTINUE when install is complete

 android5.png android6.png

6) Now enter your Citrix License Username & Password given to you by VitaLogics support and Domain is always Coactioncloud1

android7.png

 

6) You will now see the VitaLogics Icon 

  • click on VitaLogics

7) If your tablet is not configured to allow ICA files to go thru you will see something like this

  • Launch.ica will appear on the bottom left corner
  • Click on the down arrow and select Always Open Files of this Type

8) If your tablet is giving you something like this (see image below)

  • "Do you want to replace existing launch.ica file in download? Create a new file or replace file? or "Do you want to open or save this file?"
  • you will need to log off of this, close this browser and use another browser
    • Start from the URL in another browser and Go back to #3

  • If you cannot open - you may need to Go to Control Panel - Default Programs - Set Associations - Find .ica and click on Change Program button to find the Citrix Connection Manager or Citrix Receiver
  • That should manually allow ica files to open with Citrix

 9) Next click on VitaLogics icon again

10) This should take you to the VitaLogics Logon screen

  • Enter the VitaLogics user name/password you have created 

 

 

13) Once you click on Logon, you May see a pop up and you will select PERMIT USE (this will allow you to see your local desktop to pull saved files, etc)

 

You are all set!

When done with VitaLogics, dont forget to Quick Log Off from the VitaLogics main menu then click Cancel on the logon screen then log out of Citrix too!

 

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