If you are trying to log into VitaLogics but your screen is locked and looks like this error below - Please contact support
An urgent ticket will be created and escalated to a programmer.
If you log into Citrix and click on VitaLogics icon and you get a pop up that looks like this AND it starts to automatically Talk (describes whatever your mouse is pointing to) Your Windows Narrator somehow automatically is turning on.
- In the bottom right corner a little screen would pop up
- On the toolbar of this screen go to Help
- Then go to documentation
- In the search type in Turn off narrator
- Follow instructions to turn off narrator
- Apply & close
- Go back to VitaLogics and logon
- If you still have the Windows Server 2008 R2 screen then contact support to have programmer clear the error