Missing + (Plus) Sign in Patient Ledger
The + sign to the left of a charge, indicates an EOB has been posted to this CPT code or a write off was attached.
In Some cases, moving the columns around can remove the + sign from view.
Here are some simple steps to add them back:
Make sure you only have one patients file open when you follow these steps.
- Go to patients file
- charges tab and right click a column header (description)
- Select Default Layout and the +/- sign will return
- If you have customized your header row then you will need to rearrange the header as it will be set to default