If Forte client is receiving this error when trying to process a payment - this is a payment gateway error
Error hosting payment information with paymentsgateway.net Authentication is invalid
Please do the following in VitaLogics:
- Go to Main Menu - Admin - Payment Settings
- Re-enter and confirm the merchant ID, password, api login id, and secure transaction key. More than likely it is the api login id and secure transaction key that is incorrect.
If you are still having a problem please contact Forte Customer Service 1-800-337-3060 Option #1