For Server Clinics
Due to the CoAction platform changing, the .net framework on all computers in the office need to be update to the most recent .net Framework windows offers. At this time it is 4.7.2
Below you will find the steps on how to perform this task
Just an FYI:
Support can perform this task for you but, we will need access to the SERVER computer and ALL other client computers in the office running CoAction. The task will take about 20 to 30 min to complete and will need to be accomplished during supports hours of Monday- Friday 8am to 5pm CST.
We will need ALL users logged off of the CoAction program because when the .net framework download has completed, your computer will need to be restarted. When doing this on the SERVER computer, this will interrupt all computers from being able to communicate with CoAction.
Here are the steps that will need to be completed.
Select Download .NET Framework 4.7.2 Runtime
Go to your download location. With Chome its at the bottom left of the screen and select Open
Run all of the prompts to perform the download and installation. Once it is complete, it will ask you to restart the PC to complete.
If you happen to see this message:
You can close and move on to the next computer because that computer is already up to date.
Thank you so much!!