If you want to schedule a patient and notice ROV's are not present for you to choose from and your screen looks like this:
Please follow the next steps for them to Re-Appear
From the CoAction Main Toolbar, Select Administration:
Then, Select Providers:
While in the Providers Tab, Select the Doctor ROV's are missing for, Then Select Edit:
Now Select Reasons for Visit
and checkmark the box associated with each appropriate ROV for that Provider:
Then Select Save:
Now, please attempt to schedule again. You should now see ROV's present to schedule under:
You Are All Set!!
If you still need help and ROV's are not displaying after following the steps provided, please contact us!
- CoAction Support Information -
If you have any questions or need assistance with this process please contact CoAction Support by:
Live chat: Click the 'Support Portal' button in your main toolbar (on left-hand side) within CoAction, click the green 'Support' box in bottom right of screen.***This has the fastest response time